Welcome to DekorSathi (https://dekorsathi.com.np/). By accessing or using our platform and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.

1. Service Overview

DekorSathi is an online platform that connects customers with event decoration and related service providers across Nepal. All services are subject to availability and confirmation by vendors.

2. Booking & Payment

• All bookings made through DekorSathi are subject to vendor availability.

• Full or partial payment may be required to confirm a booking, depending on the service provider.

• DekorSathi acts as a facilitator; final service delivery is the responsibility of the vendor.

3. User Responsibilities

• You agree to provide accurate, complete, and up-to-date information during booking.

• You are responsible for your conduct and that of your guests during the event.

• Any damages caused during the event will be the responsibility of the customer.

4. Cancellation & Refund Policy

• Cancellation policies may vary depending on the vendor.

• Refund eligibility will be based on the terms agreed upon at the time of booking.

• DekorSathi reserves the right to deduct service or processing fees where applicable.

5. Service Provider Responsibility

• Vendors listed on DekorSathi are independent service providers.

• DekorSathi does not guarantee the quality, safety, or legality of services provided.

• Any disputes regarding service quality must be resolved between the customer and the vendor.

6. Limitation of Liability

DekorSathi shall not be held liable for:

• Any direct or indirect loss, damage, or injury arising from the use of services

• Delays, cancellations, or service failures by vendors

• Any disputes between customers and service providers

7. Intellectual Property

All content on the DekorSathi platform, including text, images, logos, and design, is the property of DekorSathi and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

8. Privacy Policy

Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

9. Platform Usage Restrictions

You agree not to:

• Use the platform for unlawful purposes

• Attempt to harm or disrupt the system

• Misuse or copy vendor data without permission

10. Modifications to Terms

DekorSathi reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the platform constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nepal. Any disputes shall be subject to the jurisdiction of the courts of Nepal.

12. Contact Information

For any inquiries or support, please contact:

📧 Email: info@dekorsathi.com.np
🌐 Website: https://dekorsathi.com.np/

13. Acceptance of Terms

By using DekorSathi, you confirm that you have read, understood, and agreed to these Terms and Conditions.